You might not need an HR department — but how often do you wish you had someone to turn to for HR support?

We deliver the HR support you need, when you need it.

 
 

What We Offer

WhenYouNeedHR delivers straightforward, practical HR solutions tailored for small to mid-sized organizations — so you can stay focused on growing your business.  Let’s talk about how we can support you.

HR Made Easy

We equip you with guidance for every phase of the employee lifecycle—from onboarding to termination & everything in between—so you can navigate your employer responsibilities effectively & with confidence.

Ask Us!

Let WhenYouNeedHR be your trusted HR business partner — affordable support without the overhead of a full-time HR team. We provide expert guidance on demand. Reach out today and let’s chat!

 

Our Services

 

Get in Touch!

 
 

About Us

SUSAN SOMERS

Founder + CEO | WhenYouNeedHR

 

Susan delivers clear, effective HR solutions—whether for a one-time project or ongoing support. With a blend of tactical know-how and strategic insight, she makes a measurable impact across HR functions including compliance audits, policy development, training initiatives, and manager development and effectiveness. Clients rely on her for support throughout the employee lifecycle, from onboarding to termination and everything in between.

Susan’s proactive approach is rooted in years of experience working alongside corporate employment attorneys, honing her ability to identify and address HR issues before they become liabilities. With multifaceted knowledge of federal and state compliance and invaluable expertise in employee relations, she brings practical, informed guidance to every situation. Her time as an HR professional with AT&T laid the solid foundation that led to the launch of WhenYouNeedHR over 20 years ago.

In addition to supporting employers with their HR obligations, Susan has partnered with employment attorneys to organize and lead workshops for a broad range of development and HR initiatives. She facilitates training sessions for business owners, HR professionals, and managers at all levels, focusing on proactive solutions that strengthen leadership and enhance workplace productivity.

Outside of work, Susan enjoys spending time with friends and family and exploring the outdoors with her Australian Shepherd rescue, Trudy. She resides in the Westerville area.