You may not need an HR department, but how often do you find yourself in need of HR support?
We deliver the HR support you need, when you need it.
What We Do
We provide straightforward, uncomplicated HR solutions for your small business so you can stay focused on growing your business. After all, that's what you love to do, right?
All-Things HR
From on-boarding to employee terminations and every employee interaction in-between, we offer solutions to help you manage employer responsibilities.
Ask Us!
Let us be your HR Department! We take a proactive approach to intercepting obstacles before they lead to liabilities for your business.
Our Services
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You may not need a HR department, but how often do you find yourself in need of HR support?
We've created an affordable, prepaid HR Retainer, providing a minimum two hours of HR support each month to use as you see fit. It's reassurance for those times when you need a quick answer or when you simply need an experienced HR partner to offer solutions for those unexpected issues that seem to come out of nowhere.
Get peace-of-mind with our cost-effective HR Retainer Program. It's the next best thing to having an experienced HR expert on-site. text goes here
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Quite simply, it's just smart business to make sure everyone is on the same page.
Does your employee handbook accurately reflect the culture of your business or is it filled with a collection of outdated policies that at times, seem to add confusion to the issue at hand?
Ask us about creating a handbook that speaks to your culture. One that welcomes new employees to the team and paints a picture of how the company got its start. An up-to-date reference where employees can easily locate information, understand company expectations and where clearly-written, straight forward policies are accessible to everyone.
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Sexual Harassment. Social Media. Workplace Bullying.
Have you given thought to ensuring your business has communicated the latest and most up-to-date workplace policies to your employees? Do you have reporting processes in place today to ensure confidentiality in the event your employee alleges workplace bullying or unwelcome harassment?
Let us help you strengthen your workplace to avoid sticky situations and limit liability concerns before any matters advance into potential issues.
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Nurture your most precious resource - your employees.
How consistent are your interactions with employees? How effective are they? It all starts with you!
Creating and maintaining consistency and a sense of fairness is proven to have the single biggest impact to your organization’s success.
We work with you to offer practical advice towards resolving common and not-so-common workplace matters like attendance issues, difficult employee interactions, administering discipline, managing conflict and everything in-between.
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Tackle fast-moving employer compliance issues.
A proactive HR compliance review provides your business with that ounce of prevention in order to minimize the risk of oversights and mistakes, which can be costly to your bottom line.
We thoroughly uncover & resolve liability issues before they become a problem by providing an accurate accounting of any potential issues which may come to light during the compliance review.
As a final step, we recommend practical solutions and draft uncomplicated processes to implement for the going forward.
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An essential part of hiring and managing your employees.
A well-crafted job description not only attracts highly qualified candidates to your company, but also holds your employees accountable to the expectations of that role.
Accurately classifying jobs as exempt and non-exempt turned out to be the leading HR concern in 2016 for businesses, according to reports issued by the U. S. Department of Labor.
Let us help to create job descriptions for your business and at the same time, ensure your positions are accurately classified as exempt and non-exempt.
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Create a performance driven culture throughout your business.
How do you encourage and reward your employees for a job well done? Are you consistently using a disciplinary process to manage performance within your business? Do you regularly provide feedback to your employees? How often?
The ultimate goal in managing your employee's performance is to encourage the positive behaviors and put an end to the not-so-positive behaviors.
We offer solutions which promote, encourage, and develop strong performance and improve organizational effectiveness.
Get in Touch!
About Us
SUSAN SOMERS
Founder + CEO | WhenYouNeedHR
Susan is known to provide straightforward, uncomplicated HR solutions to businesses in need of a one-time project or to those who may require ongoing, retained HR support. Her tactical and strategic best practices make a noticeable difference in the areas of all things HR, be it conducting a HR audit, creating customized policies, updating employee handbooks, ensuring up-to-date compliance initiatives, team building, training workshops, and/or coaching managers on how to manage. Clients appreciate that Susan can be called upon to administer HR initiatives ranging from on-boarding a new employee to assisting with a termination and every employee relations interaction in-between.
Susan’s proactive approach stems from making a habit out of intercepting obstacles before they lead to liabilities; a practice learned from years of working side-by-side with corporate employment attorneys. She understands the complexities of federal and state human resources compliance and uses her extensive, hands-on experience when it comes to guidance involving employee relations issues. Time spent as a former AT&T HR professional has contributed to Susan’s solid and comprehensive knowledge base which laid the foundation for launching “WhenYouNeedHR” more than 20 years ago.
Over and above supporting clients with their HR needs, Susan worked (pre-Covid) with a local employment attorney hosting monthly HR lunch and learn workshops. This included facilitating HR training workshops to an audience made up of business owners, HR professionals and various levels of management. Susan is passionate about proactively providing solutions which are intended to teach and develop managers and associates, while increasing the effectiveness and productivity of a business.
When Susan is not focused on her work, she enjoys spending time with her family and is often seen out and about with her Australian Shepherd rescue, Trudy. She resides in the Westerville area.